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Box office (ticketing)

Halls and their map

Add the halls your shows play in, and show buyers where each one is on a map.

A hall is where a night takes place. Buyers see its name, city and address on the show page and on their order, and, if you add them, buttons that open the hall in their map app and a map they can open in the page.

Add a hall

Click Add hall and give it a name. The city and address are optional. A hall used by a night cannot be removed; move it to the Trash once nothing uses it.

Show where it is

In the hall form, Place on the map is optional, and a paste does most of the work.

  • Embedded map. Paste the embed code (the <iframe …>) or just its address from Google Maps, Neshan, Balad or OpenStreetMap. This is the map buyers can open. Only the address is kept; the rest of the code is discarded. The form tells you which service it recognised, and if it finds the hall's coordinates in it, it fills them in.
  • Share links. Paste each service's own share link (Google Maps, Neshan, Balad, OpenStreetMap). Each becomes a button on the show page and the order page. A link must be a link of that service; the form says so if it is not.
  • Latitude and longitude. Optional. They are filled in when an address carries them (a long Google or OpenStreetMap link, a Neshan embed). Short links such as maps.app.goo.gl or nshn.ir do not carry them, so type them in if you want to: you can paste «35.69, 51.39» into Latitude. With coordinates, a Google Maps and an OpenStreetMap button are made for you when you did not paste those links, and buyers can open an OpenStreetMap map even if you pasted no embed.

What buyers see

A How to get there row of buttons that open the place in a new tab, and a Show map button. The map loads only when the buyer clicks it, so a visitor who never opens it never contacts a map service. You can turn the map off for the whole site under Settings (Let visitors open the venue map); the buttons stay.

If something goes wrong

  • «This is not an embed we can use»: use the embed code from the map service's Share or Embed a map option, not the address of a normal page.
  • «This is not a Neshan link» (or another service): you pasted a link of a different service in that field.
  • The map is blank for a buyer: some services load slowly or not at all in some countries. The buttons still work.

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