When money arrived, from whom, and how long it took.
Two numbers that are not the same number
This page puts two different things side by side, and if you read them as one they will never reconcile:
- The monthly chart and the total revenue figure are built from real payments: money that arrived, in the month it arrived.
- The status table and top customers add up the invoices themselves: what was billed, not what was collected.
So an invoice that was issued and never paid appears in the status table and not in the monthly chart. That gap is correct, not an error.
Months are counted by when the money arrived
Each payment counts in the month it was received, not the month its invoice was issued.
An invoice raised in March and paid in June is June's revenue. So a busy month on the chart may mean you sold well that month — or that you collected on old debts.
The chart covers the last twelve months.
The averages only see paid invoices
"Average days to payment" is worked out only from invoices that have been settled in full.
An invoice sitting unpaid for six months is not in that average — which makes the number optimistic: it tells you how quickly the things that got paid got paid, not the state of what you are owed.
Top customers is by invoiced amount
The top-customers list is ranked by invoice value, not by money collected. A customer with one large unpaid invoice sits at the top of it.