A seat map is the layout of a hall: where every seat is, its row and number, and its price zone. You draw it once and every performance in that hall can sell on it. This page is about drawing the map; putting a performance on it, and its prices, are on the performance's Seating page (see How do I sell numbered seats for a performance?).
Start a map
- Open Seat maps and click New seat map.
- Choose the hall, give the map a name (a hall can have several, such as «seated» and «cabaret»), and pick a template: theatre, amphitheatre, cabaret, standing floor, or blank.
- Click Create and edit. The editor opens with the template drawn.
The list of maps can be filtered by name and by hall.
Copy a map
Copy as a new seat map (in the editor's menu) makes a new map from this one, as a draft, in the hall you choose: this hall, or a sister hall built the same way, so you need not draw it again.
Draw the sections
A section is a block of the hall: rows of seats, tables, or a standing area. Open one in the Sections tab and describe it with numbers; the map redraws as you type.
- Rows of seats: the number of rows, the seats in the first row, and how many more each row has towards the back. For rows of different sizes, type every row's count, separated by commas. Aisles after seat leaves a gap after those seat numbers; the numbering carries on across it. Curve bends the rows around the stage; Stagger shifts every other row by half a seat.
- Tables: how many, the seats at each, how many across, round or rectangular, and whether each table is sold whole to one buyer or seat by seat.
- Standing area: its size on the map and how many people it holds.
- Place on the map: move a section across, or back from the stage.
Row 1 is by the stage and seat 1 is on the right, as the audience faces the stage, as Iranian halls usually number them. Change it for the whole map in the Map tab, or for one section (a balcony numbered from the back).
Change single seats
Click a seat to select it; Shift-click adds more; drag over empty space to select a block. Then, in the Seats tab, give them another price zone, or mark them as a wheelchair seat, a companion seat (sold only with the wheelchair seat beside it), restricted view, not for sale, or for women or men only. Take out of the hall removes a seat and leaves a gap; the others keep their numbers. Hold Space and drag to move the map; the mouse wheel zooms.
Every change can be undone (Ctrl+Z, or the undo button at the top of the map) and redone (Ctrl+Y). Ctrl+S saves the draft. Edits you make while a save is still on its way stay on screen, unsaved, until the next save.
Price zones
Seats belong to price zones (the Map tab), such as «front», «middle» and «balcony». Each performance puts a price on each zone for each ticket type, on its Seating page, so one map serves shows with different prices. A performance can also move some seats to another zone for itself alone.
Publish
Save draft keeps your work. Publish turns the draft into the next version, which nights can sell on. A published version never changes: edit the map again and you get a new draft, then a new version, while nights already using the old version keep it.
The Problems tab lists what stops publishing; click one to select the seats it is about:
- seats on top of other seats (move a section, or space them out);
- seats or areas with no price zone, or a zone that was removed;
- a companion seat with no wheelchair seat beside it;
- a map with nothing to sell, or with more than 3,000 seats.
If something goes wrong
- A section disappeared from the map: it may have been moved far away; set its place back near 0, or use Show the whole hall.
- Save is greyed out: something on the map cannot be saved yet; the yellow note above the map names it.
- A map cannot go to Trash: a night sells on one of its versions. Move that night to another map first, or move the night to Trash.