Every visitor who pressed "Get a firm quote" in the calculator, newest first.
What each request shows
- The name, mobile and, if given, email and note.
- What was asked for: technology, material, colour, quality, infill, quantity and the part's size. "open mesh" means the model has holes, so its volume and price may be off.
- Shown to visitor: the range the calculator showed, worked out again on the server from your rates at the time. It is not a promise; your firm price is.
- The model file, if the visitor attached one. Download always saves it to your computer; it never opens in the browser.
- Open CRM lead, when a lead was made for the request.
Statuses
New, Contacted, Quoted, Closed. Change one with the select on the request; Filter by status narrows the list. A status is only for your team; the visitor is not told.
Deleting a file
A model file is deleted 90 days after the request, or sooner with Delete file on the request. The request itself stays, with "The model file was deleted." in place of the download.
Being told about a new request
Every new request rings the notification bell for all admins and links here. The CRM lead, when one is made, sends its own notification too.
Why a request has no CRM lead
The CRM refuses a lead whose phone or email it already has, so a returning customer's request is stored without a new lead. Find them in the CRM by phone.
Spam protection
The form needs a solved captcha, is limited to 5 requests an hour and 15 a day from one address, and accepts only real STL, OBJ or 3MF files up to 50 MB, checked by their content rather than their name.