A show is the title buyers see. Open it to work on its tabs.
Details
Title, slug (its web address), category (managed under Categories), description, the buyer notice and cancellation policy buyers must accept, age rating, VAT exemption, how long places are held, how many tickets one order may have, optional per-mobile and per-national-ID limits, and, for dates on a seat map, whether a buyer may leave a single empty seat alone in a row. A show can require the buyer's national ID. Under Buyer details at checkout you decide what the public checkout asks for: the first and last name can each be required or optional (an optional one is still asked for, and kept when given), and the email can be not asked, optional or required. The mobile number is always required, because buyers use it to find their order and it is where their tickets are sent. If your install requires a permit number (Iran), a show cannot be published without it.
Media
The Media tab holds what makes the show page look like a show. The featured image is the banner at the top of the page (with the title, date, hall and price over it), the picture on the show's card in the list, and the picture shown when someone shares the link. The gallery is for past shows, promo shots and posters; visitors can open each one full size. The videos are trailers: paste a link (YouTube, Aparat, Vimeo, Dailymotion or a direct .mp4, .webm or .ogg link) or choose a video you uploaded to the media library. Everything saves as soon as you do it. Use the arrows to change the order and add a caption if you like. A file in the Trash or marked private in the media library is not shown to visitors.
Featured
Switch on Featured on the Details tab to give a show the top of the public Shows page. Featured shows appear in a strip above the list; with more than three, the strip becomes a carousel. Give a featured show a Priority to order them: a lower number comes first, and shows without one follow by date. A featured show also leads the More shows row at the foot of other shows' pages. Only published shows with a night still to come are shown, whatever their flag.
On the public page, visitors search and filter in a sidebar that stays in view while they scroll: by date, by category, by city, and by tickets still available. They can sort by soonest, price, or most popular (most tickets sold in the last 30 days).
Performances
Each date has a venue, a start time, optional door time, a sales window and a capacity. You can add several dates at once (daily or weekly). Pools and capacity shows how many places each pool holds and why a ticket may not be on sale: the explainer lists every reason (hidden, sales not open, pool full, no permit…). To sell numbered seats instead, choose Sell on a seat map in the date's menu (see How do I sell numbered seats for a performance?); a date on a map shows a chair icon that opens its seats and prices.
Ticket types
Defined once per show: name, price, visibility (public or staff only), limits and a sales window. A performance can override the price or switch a type off.
The Trash of a show's dates, ticket types and codes
The Performances, Ticket types and Discount codes tabs each have a Trash beside the list. Moving something to the Trash takes it off sale; from the Trash you can restore it or delete it for good. A date with sold tickets, or a ticket type tickets were issued for, cannot be moved to the Trash: cancel the date, or switch the type off. A restored ticket type goes back into the first pool of every date (move it again if it was elsewhere). A restored discount code comes back switched off, so it never starts working by surprise; a code an order used can be restored but never deleted for good.
Publishing
A show needs at least one performance, one ticket type and a pool with room (or, for a date on a seat map, a price for every seat that is sold). The Publish button lists what is missing. A show with sales cannot be deleted; unpublish it or cancel its nights instead.
On the Shows list you can tick several shows and publish, unpublish, archive or move them to Trash at once. Each is checked as if done on its own: one that cannot be published, or has paid orders, is named afterwards and the others go ahead.
The forms check dates and numbers against each other before you save: doors must open before the start, sales must open before it, a sales window or a discount's validity must end after it starts, and a per-order minimum cannot be above the maximum. A discount code can have the dates it works between.